Shipping policy

Worldwide Shipping Policy:

Thank you for shopping with us! We are committed to ensuring that your order is delivered to you in a timely and efficient manner. Please read the following shipping policy carefully to understand our shipping procedures:

1. Shipping Times: For in-stock products, we aim to process and ship all orders within 1-7 business days of receiving the order. Once shipped, delivery times will depend on your location and the shipping method selected at checkout. Please note that delivery times may be affected by factors outside of our control, such as weather conditions or carrier delays.

2. Shipping Methods: We offer a variety of shipping options, including standard shipping and expedited shipping. The shipping options available for your order will depend on your location and the items in your order.

3. Shipping Rates: Shipping rates will vary depending on the shipping method selected at checkout and the destination of your order. Shipping rates will be displayed at checkout before you complete your purchase.

4. Order Tracking: Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the delivery of your order.

5. Shipping Restrictions: WE SHIP WORLDWIDE! However, please note that shipping rates and delivery times may vary depending on your location and the shipping method selected at checkout. We do ship to P.O. boxes and APO/FPO addresses. If you are ordering from Brazil, Italy, China, or South Korea, you will be asked to fill in your CPF/CNPJ, CF/PEC, Resident ID, PCCC Number respectively at checkout. Standard Customs and Tax rates apply as per your territory.

6. Out-of-Stock/Build-to-Order Items: In the event that a highly-demanded item in your order is out of stock, or when a built-to-order product is purchased - We will ship the item to you as soon as it becomes available, typically within 2-5 weeks for Non-Customized Products, and approximately 2 months for Customized Products. We apologize for any inconvenience this may cause and appreciate your understanding in this matter.

7. Order Changes and Cancellations: If you need to make changes to your order or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that once an order has been shipped, we cannot make changes or cancel the order.

8. Damaged or Lost Packages: In the unlikely event that your package is lost or damaged during shipping, please contact us immediately. We will work with the carrier to resolve the issue and ensure that you receive your order as soon as possible.

If you have any questions or concerns about our shipping policy, please do not hesitate to contact us. Thank you again for shopping with us!